Reputation Managment Services

Get more positive reviews & improve your reputation

Our contractor review management services help you earn more reviews and manage your reputation to protect and grow your brand on the most important local review and citation websites.

contractor reputation management services
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Contractor Review management

Build your brand. Earn more reviews. Make a great first impression.

Your reputation is everything. Nearly 90% of people look at online reviews before doing business with a company. If your brand has a negative reputation, it's going to be tough to convince potential clients to become paying customers. With our contractor review management services, we help your team earn more positive reviews, properly handle negative ones, and make sure you're getting reviews where they matter most.

Build trust & credibility

Clients want to know that when their contractor is going to do a good job when they hire them, and having a stellar online reputation will help put their minds at ease and make them more likely to become a lead.

Get better search rankings

Google wants to show the best companies in the search results. Having a solid reputation on your Google Business Profile shows Google that you're a reputable company and can impact whether or not you're found in the local search results.

Passively earn more positive reviews

Our team sets up automated campaigns that reach out to your satisfied clients and ask them to review you on the sites & platforms that matter most to your business to passively boost your reputation.

data driven digital marketing services
build your reputation

Hearth made everything easy for me. Every other agency I spoke to spent more time talking at me than listening to my needs. Kenny & his team were able to understand what we needed and built a strategy to achieve it. I can't imagine working with anyone else.

- M. Tawnshed, Miligree Roofing Services

Reputation Management Services

Win new business & grow yours by boosting your reputation

Even with the shift from traditional to digital marketing, the home service industry is still incredibly reputation and word-of-mouth driven. A few bad reviews are all it takes to make people think twice about doing business with you which can cost you dearly. This is why it's so important to invest in reputation management services to not only protect your brand, but to keep winning new business too.

With Hearth Marketing as your agency partner, our team will layer on our reputation management tools to monitor your online reputation, keep an eye out for positive reviews, flag any negative ones, keep your listings up to date, and much more to protect your current scores. This consistent level of customer service does not go unnoticed and can help you win more business.

We also set up automated campaigns that reach out to your satisfied customers and allow them to review their experience on a select group of websites. This builds a reliable pipeline of passive positive reviews that boosts your ratings and lets potential clients know you're still doing phenomenal work.

Our team of local marketing experts will also do a complete audit to analyze whether or not your business is listed on local citation websites that are important to Google and your clients. You need your business to be everywhere it should be so you can cast a wider net, put your expertise on display for a larger audience, and reach your ideal client to boost your brand awareness, trust, and loyalty.

You can be confident knowing that our team knows which levers to pull to protect your brand and grow brand trust and loyalty. Get in touch today to learn more about how we can grow your business.

1. Update & optimize all of your listings

Making sure all of your listings have the same information is a pretty hefty pull. As contractors, you need to have your company listed on the major review sites (Google, Bing, Facebook, Yelp, etc.) and a variety of industry review sites as well (Angi, Nextdoor, HomeAdvisor, etc.) to make sure potential clients can find your company. Your information also needs to be consistent so when they try to get in touch, they know who to call.

2. Automatically track new reviews

With your company being listed on dozens of websites, keeping track of all those profiles could be a full-time gig. Our review management platform monitors all your listings in a single place so we know exactly what was said, when it was said, and where it was said.

3. Flag reviews that need quick responses

Part of building a sterling reputation is quickly responding to every review you get, both positive and negative. Thanking your customers for sharing their positive experiences shows you take pride in your work. Responding to negative reviews and trying to make them right shows your dedication to customer service. Both go a long way to earn you new business.

4. Generate a steady stream of positive reviews

Our team sets up automated campaigns that reach out to your satisfied clients to ask that they leave a review on one of your profiles. Consistently earning new positive reviews also shows new potential clients that you're still in business and doing amazing work, which makes them more likely to become a lifelong customer.

5. Showcase your dedication to customer service

Homeowners want to hire contractors who care about doing a good job and provide great customer service. Responding to all of your reviews puts that dedication on full display and is an excellent way to passively build brand trust and loyalty.

6. Boost your search rankings & get more traffic

Google's goal is to show the best results for their users' searches, and they use a company's Google Business Profile rating as a ranking factor for their local search algorithm. This means, the higher your score, the higher you're going to rank, and the higher you rank, the more traffic you'll get to your website.

Local Review Mangament Services

How we protect your brand & build your reptuation

Your reputation is more than just a star rating. What people are saying, how they're saying it, and where they're saying it can have a long-lasting and far-reaching impact on growing your business. We keep our finger on the pulse of what's being said to protect your brand and foster long-term, sustainable growth.

Why Hearth Marketing

#1 contractor marketing agency that drives real results

Leading marketing specialists

Your strategy will be led by experts who know your industry, what works, and how to reliably drive results. Let us handle the marketing so you can spend more time doing what you do best.

Proven track record

We've been in business for 15 years. Our team has driven over 1M leads and 7M organic visits. We literally wrote the playbook on local marketing. We know what works because we've done it.

Constantly evolving

The marketing landscape is constantly changing and we stay on top of it so you don't have to. We constantly adjust and improve our strategies, and test new ideas so we can reliably deliver better than the best results.

Honest and ethical

At Hearth Marketing, we believe in honesty, integrity, and doing things the right way. We don't take shortcuts or try to game the algorithm. We only use white hat tactics and proven best practices to increase your traffic.

Data driven strategies

We firmly believe in the power of business intelligence to build our marketing strategies to guarantee they're backed by concrete data. We deep into analytics, market trends, & customer behavior to give you a blueprint for success.

Transparent reporting

You never have to guess what your money is doing for you. We build custom dashboards with the KPIs that matter most and give you direct access so you can have regular, detailed reporting at your fingertips.

Schedule a Free Strategy Sesssion

Learn how we can help build your brand

Get in touch to talk with one of our marketing experts to discuss your needs today!

Online Reputation Management Questions

Have questions? We've got answers.

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When my leads and projects started slowing down during our busy season, I knew I needed to make a change. My old agency wasn't cutting it anymore. Hearth came in with their extensive marketing experience and it was an absolute game changer. Leads started returning almost immediately and business is booming again. Huge thanks for getting us back on track!

- J. Ramirez, Ramirez Roofing